Privacy Policy

1. Overview & Commitment to Your Privacy

At smartfoundstore.com (“we,” “our,” or “the Store”), we respect your privacy and are committed to safeguarding your personal data in strict compliance with United States privacy laws, including the California Consumer Privacy Act (CCPA/CPRA), the Federal Trade Commission (FTC) standards, and applicable federal and state data protection regulations.

This Privacy Policy details how we collect, handle, protect, and use your personal information when you browse our website, interact with our services, or make a purchase.

2. Information We Collect

To process your orders and ensure reliable doorstep delivery via USPS, we collect the following categories of personal information:

• Contact & Shipping Details: Full name, shipping address, apartment/suite number, city, state, postal ZIP code, email address (for tracking notifications), and phone number.
• Order History: Products purchased, quantities, bundle selections, transaction values, and delivery confirmation timestamps.
• Technical & Device Information: IP address, browser type, device identifiers, time zone, and non-identifying analytics used strictly for website security, performance, and fraud prevention.

3. Payment Security & Zero Card Storage (PCI-DSS Level 1)

We prioritize the highest grade of banking security for every transaction. All payments are processed directly through Stripe, certified under the international PCI-DSS Level 1 compliance standard (the highest security tier available in the global banking industry).

4. How We Use & Share Your Information (Operational Partners)

To process your transaction, pack your items, and deliver your parcel safely to your doorstep, we share necessary data strictly with verified third-party operational service providers:

Data Restriction: These partners are legally bound by strict confidentiality and data-protection agreements and are prohibited from using your personal data for any purpose other than fulfilling your specific order.

5. California Consumer Privacy Act (CCPA / CPRA) & State Privacy Rights

If you are a resident of California, Colorado, Virginia, Connecticut, or other states with active consumer privacy laws, you possess specific legal rights regarding your personal data:

• Right to Know / Access: You have the right to request disclosure of the specific pieces of personal information we have collected about you.
• Right to Deletion: You may request the permanent deletion of your personal data from our operational records, subject to legal and tax compliance obligations.
• Right to Correct: You may request corrections to inaccurate personal information.
• Right to Non-Discrimination: We will never deny services, charge different prices, or provide a lower quality of service for exercising your privacy rights.
• Right to Opt-Out of Sale/Sharing: As stated, we do not sell or share personal information for monetary value or cross-context behavioral advertising.

To exercise any of these rights, simply email our compliance team at contact@smartfoundstore.com with the subject “Privacy Rights Request”. Requests are processed within 45 business days at zero charge.

6. Children's Online Privacy (COPPA)

Our website and products are directed exclusively to general audiences aged 18 and older. In accordance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect or solicit personal information from children under the age of 13. If you believe a minor has provided us with personal information, please notify us immediately so we can purge the records.

7. Data Retention & Encryption Standards

All data transmitted to and from our store is protected by 256-Bit SSL/TLS military-grade encryption. Order records are maintained only for the statutory period required to fulfill warranties, tax auditing obligations, and customer service records.